Terms & Conditions
These Terms & Conditions apply to the use of the TOOLS PLUG & TECH GH website and purchases made through our online store.
By using our website or placing an order, you agree to these terms.
1. Products
We make reasonable efforts to ensure that product descriptions, specifications, images and prices are accurate. Product images may vary slightly from the actual product due to manufacturer updates, packaging changes, photography or screen settings.
Product availability is subject to stock.
2. Prices & Orders
All prices are displayed in Ghanaian Cedis (GHS) unless otherwise stated.
Orders are subject to product availability and payment confirmation. We reserve the right to correct obvious pricing, product or listing errors and to cancel an affected order where reasonably necessary.
If a paid order is cancelled by us, any applicable refund will be processed.
3. Payment
Payments may be processed through third-party payment providers, including Paystack.
Customers are responsible for providing accurate information and using a payment method they are authorised to use.
4. Delivery
Delivery times and charges depend on the customer’s location, product availability, delivery method and other circumstances.
Customers are responsible for providing accurate delivery information.
For international orders, the customer may be responsible for applicable customs duties, taxes, import charges or clearance fees imposed by the destination country.
5. Returns & Refunds
Returns, refunds and exchanges are handled according to our Refund & Returns Policy.
Nothing in these Terms is intended to remove or restrict any consumer right that cannot legally be excluded.
6. Customer Accounts
Customers are responsible for keeping their account information and passwords secure.
We may restrict or suspend accounts where reasonably necessary because of fraud, misuse, unlawful activity or serious violation of these Terms, subject to applicable law.
7. Website Use
You must not use our website for fraudulent, unlawful or abusive purposes, attempt unauthorised access, interfere with website security, or introduce harmful software.
8. Website Information
We make reasonable efforts to keep the website accurate and available. However, we do not guarantee that the website will always be uninterrupted or completely free from errors or technical issues.
9. Intellectual Property
Website content, including our branding, logos, photographs, text and designs, belongs to or is licensed to TOOLS PLUG & TECH GH unless otherwise stated.
Unauthorised commercial use or reproduction is not permitted.
10. Liability
To the maximum extent permitted by applicable law, we are not responsible for losses arising from circumstances outside our reasonable control or from misuse of the website.
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.
11. Governing Law
These Terms are governed by the laws of the Republic of Ghana, subject to any mandatory rights that cannot legally be excluded.
12. Contact
TOOLS PLUG & TECH GH
321N Country Home Street
Koforidua, Eastern
EN-6556
Ghana
Email: toolsplugtech@gmail.com
Phone: +233 545696633